Refund policy

Thank you for choosing The Wedding Editorial for your special day! Because our products are digital and delivered instantly via download, they cannot be physically returned or exchanged.

Please review our policy below regarding digital purchases:

1. Final Sale on Digital Products

Due to the instant accessibility of digital downloads and templates, all sales are final. We are unable to offer refunds, returns, or exchanges once a purchase is completed.

2. Double-Check Your Order

We want you to absolutely love your stationery! Before completing your purchase, please ensure that:

  • You have carefully read the product description.

  • The items in your cart match your vision and theme.

  • You have a free Canva account ready to customize your templates (where applicable).

3. Exceptional Circumstances

Your satisfaction is incredibly important to us. While we maintain a strict no-refund policy, exceptions may be made at our sole discretion in the following rare events:

  • Duplicate Purchases: If you accidentally purchased the exact same digital item or bundle twice in a single transaction.

  • Corrupt Files: If there is a technical issue with the file or link that prevents access, and we are unable to resolve it for you.

4. We Are Here to Help!

If you run into any technical difficulties, have questions about editing your templates, or need assistance making your designs look perfect, please don't hesitate to reach out. We are fully committed to helping you troubleshoot and ensure your wedding stationery looks stunning.

Contact Us:

📧 support@theweddingeditorial.store

⏱️ We typically respond within 24–48 hours, Monday through Friday.